Thank you for choosing our orthotic shoes. We are committed to providing you with a seamless and reliable shipping experience. Please review the following details to understand our shipping process and related policies.
1. Free Shipping Policy
We offer free shipping worldwide on all orders. There is no minimum purchase requirement to qualify for free shipping. No additional shipping fees will be added to your order total.
2. Order Processing Time
All orders are processed and dispatched within 1-3 business days after payment confirmation. During peak periods, processing time may be slightly extended, but we will do our best to ensure your order is shipped as soon as possible.
3. Estimated Delivery Time
After dispatch, the estimated delivery time is 6-12 days. Delivery times may vary slightly depending on your location and local postal service conditions. You will receive a shipping confirmation email with tracking information once your order has been shipped, allowing you to track the progress of your package in real time.
4. Shipping Destinations
We ship to most countries and regions around the world. If you have any questions about shipping to your specific location, please contact us through the form on our Contact Us page.
5. Order Tracking
Once your order is shipped, we will send a shipping confirmation email containing a tracking number and a link to track your package. You can also check the order status by logging into your account on our website (if applicable).
6. Currency
All transactions on our website are conducted in USD (United States Dollars), which includes the product price and any applicable taxes (if applicable). No additional currency conversion fees will be charged by us, but please check with your payment provider for any potential conversion fees.
7. Questions & Support
If you have any questions or need assistance regarding your order's shipping status, please feel free to contact us through the form on the Contact Us page. Our customer service team will respond to your inquiry as soon as possible.
